POLK County Lawsuit
When Emergency Care Falls Short: A Critical Test That Was Never Ordered

Patients go to the emergency room expecting doctors to take their symptoms seriously and follow the right steps to find answers. But in one troubling Florida case, an emergency department failed to order a basic head CT scan for a woman showing signs of a possible brain issue.
Instead of receiving the standard care her condition required, she was sent homeโwith her symptoms unexplained and unresolved.
A Serious Oversight:
What the Expert Found
According to a board-certified emergency medicine expert, two separate ER doctors missed an essential part of care. The patient had neurological complaints, including lightheadedness and nauseaโclassic red flags that should have triggered immediate brain imaging.
The first physician ordered a CT angiogram of the neck, which checks for arterial blockages. That test was appropriate for one concern, but not enough. The expert says that standard emergency protocol called for a plain head CT to check for more common and potentially life-threatening brain issues.
But that scan was never performed.
When the first doctorโs shift ended, the patient was transferred to a second physician. That provider reviewed labs and prior scans, found no alarming results, and discharged herโwithout ever noticing that a brain scan had been skipped.
The medical expert called this failure a “clear deviation from the standard of care.” Both physicians had an independent responsibility to:
By discharging the patient prematurely, the doctors missed a crucial opportunity to diagnose and treat what could have been a serious medical condition.
Cases like this highlight a common problem in emergency rooms: poor communication during physician handoffs. When care isnโt carefully coordinated between doctors, critical steps can fall through the cracksโand patients pay the price.
Whether due to oversight, rushing, or a breakdown in communication, these failures can amount to medical negligence under Florida law.







